Title Index



The Cartoon Guide to Statistics. Larry Gonick and Woollcott Smith. (1994)
This book includes lucid explanations of probability, distributions, error functions, hypothesis testing, and other basic tools of statistics presented in cartoon format. Required reading for anyone who uses or abuses statistics.

Cascading Style Sheets: Designing for the Web. Hakon Wium Lie and Bert Bos. 2nd ed. (1999)
This book is the perfect introduction to Cascading Style Sheets (CSS) for beginning writers of web pages, and the definitive guide for professional web designers.

Cataloging and Classification: An Introduction. Lois Mai Chan. 2nd ed. (1994)
This book covers general principles of bibliography, cataloging, and indexing, and provides exercises to reinforce the concepts.

Classification and Indexing in the Humanities. Derek Wilton Langridge.
The author places the humanities in the context of the whole of knowledge and compares their nature and problems with those of science, technology and the social sciences. The philosophical basis of the classification of knowledge is discussed and modern theory of bibliographic classification is outlined.
Note: Currently out of print.

Classification Schemes and Thesauri On-line. Anne Betz.
This guide is a collection of thesauri based on the results of the interdisciplinary seminar "Terminology Documentation and Multilingual Thesauri" held in summer 1998.

A Closer Look: Critical Reviews of Corporate Websites, WebBusiness. Louis Rosenfeld.
Each month, the author takes on a commercial web site that isn't up to par and gives his suggestions for improvement.

The Cluetrain Manifesto: The End of Business as Usual. Christopher Locke and Rick Levine.
This resource includes seven essays filled with dozens of stories and observations about how business gets done in America and how the Internet will change it all. It is for anyone interested in the Internet and e-commerce, and is especially important for those businesses struggling to navigate the topography of the wired marketplace.
Note: The book is available through Amazon.com.

Collaborative Web Development: Strategies and Best Practices for Web Teams. Jessica Burdman. (1999)
This book offers advice on pulling together a team, establishing procedures, setting a timeline, communicating effectively with team members and clients, balancing scope and technical sophistication with cost and time constraints, and managing large-scale web sites. The CD-ROM contains templates, sample forms, and demonstration software.

Common Ground: A Pattern Language for Human-Computer Interface Design. Jenifer Tidwell. (1999)
The patterns contained in this work address the general problem of how to design a complex interactive software artifact. They are intended to be used by people who design traditional user interfaces, web sites, online documentation, and video games.

The Concept of "Aboutness" in Subject Indexing. W.J. Hutchins. From: Aslib Proceedings. 30, 172-81 (1978)
The author points out that there is very little research (as of 1978) into how indexers and classifiers determine the subject of a document. The general assumption is that indexers are able to state what a document is about by summarizing its contents, however the author proposes an alternative concept of "aboutness" based on a linguistic analysis of the text.

Concepts of Information Retrieval. Miranda L. Pao. (1989)
This book is intended for introductory courses in document-based information retrieval. It synthesizes the work of the preeminent thinkers in the field of IR research and methodology.
Note: Currently out of print.

Content and Asset Management. From: Digital Publishing Technologies. 7-11 (April 1999)
This is a discussion of systems for managing the raw material of digital publishing. The article contains background information on asset managers and content managers, and a discussion of particular tools (e.g., Inso MediaBank, Dynabase).

Contextual Design: A Customer-Centered Approach to Systems Designs. Hugh Beyer and Karen Holtzblatt. (1997)
This book steps the reader through the process of conducting user interviews and analyzing the data. It then explains the additional steps required to build systems using this method, including building models for flow, sequence, and artifacts, and establishing the cultural and the physical environments for a system.

Controlled Vocabularies Resource Guide. Michael Middleton.
This guide provides links to examples of thesauri and to classification schemes that may be used for controlling database or web page subject content. It also provides links to descriptive and critical material about such meta-information.

Core Competencies in Content Management. Patricia B. Seybold. From: Customers.Com Service. (November 19, 1999)
Managing the content for an e-business is an organizational challenge. The e-business needs to think the way customers think and encode all descriptive information so that it can be easily and dynamically sifted and sorted to help customers make decisions and solve problems.

Cost-Justifying Usability. Randolph G. Bias and Deborah J. Mayhew, editors. (1994)
This book provides structured and proven techniques by which usability engineers and their managers can quantify the costs and benefits of a projected new product in order to make a convincing case for investment to the business types in the company. It presents an overall framework, perspectives internal and external to the company, case studies from software and hardware developers, and discussions of special issues.

Creating an Effective Web Interface Requires Careful Planning and Testing. Doug Pyle and Jerry Tarter. From: Backstage. (May 1999)
This article discusses planning, building and testing user interfaces for Microsoft.com. The two goals of the authors are to find out what tasks users want to accomplish and how the web site's interface and features facilitate those tasks.

Customer-Effective Web Sites. Jodie Dalgleish. (2000)
This book addresses every component of e-commerce success: content, navigation, applications, information architecture, visual design, technology, and more. It presents 17 rules that every site must follow to attract profitable customers.

Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond. Patricia B. Seybold. (1998)
This book outlines steps aimed at any organization grappling with the challenge of doing e-commerce right, and offers a technology roadmap and suggestions for getting e-commerce initiatives off the ground. The heart of the book is the 16 case studies of companies that have successfully embraced e-business and e-commerce.

Data Mountain: Using Spatial Memory for Document Management. George Robertson and et al. From: Proceedings of the 11th Annual ACM Symposium on User Interface Software and Technology. (November 1-4, 1998)
The authors describe a new technique for document management called the "Data Mountain," which allows users to place documents at arbitrary positions on an inclined plane in a 3D desktop virtual environment using a simple 2D interaction technique.
Note: Also available through ACM. Registration is required.