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Zaphiris, Panayiotis and Lianaeli Mtei. Depth vs Breadth in the Arrangement of Web Links. (1997)
The purpose of this study was to examine the effect of depth and breadth of web site structure on user response time. The results indicated that response time increased as the depth of the web site structure increased.

Zeldman, Jeffrey. Designing Your Audience. From: A List Apart. (1999)
This article contrasts two sites regarding their general design, and concludes that one is designed for users and the other is designed for viewers. The resulting suggestion is to resolve the riddle of who the audience is before determining how to design the site.

Zeldman, Jeffrey, editor. A List Apart.
A magazine and discussion list for people who make web sites.

Zuboff, Shoshana. In the Age of the Smart Machine: The Future of Work and Power. (1988)
The author argues that today's computer revolution in the workplace confronts us with a momentous choice either to automate, dehumanizing work and alienating workers, or to informate, giving workers the knowledge to make critical, collaborative judgments.