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D'Hertefelt, Sim. Thirteen Common Objections Against User Requirements Analysis, and Why You Should Not Believe Them. From: InteractionArchitect.Com. (June 9, 2000)
This article lists 13 common objections against user requirements analysis and why you should not believe them.

Dalgleish, Jodie. Customer-Effective Web Sites. (2000)
This book addresses every component of e-commerce success: content, navigation, applications, information architecture, visual design, technology, and more. It presents 17 rules that every site must follow to attract profitable customers.

Daniel, Ron Jr. and Carl Lagoze. Extending the Warwick Framework: From Metadata Containers to Active Digital Objects. From: D-Lib Magazine. (November 1997)
This paper presents "Distributed Active Relationships" (an extension of the Warwick Framework), a general framework for dealing with meta data issues in digital libraries and other information systems. By treating meta data as data, rather than giving it a special distinguished role, arbitrary resources are allowed to be associated with arbitrary relationships.

Davenport, Thomas H. Information Ecology: Mastering the Information Knowledge Environment. (1997)
The author proposes a revolutionary new way to look at information management which takes into account the total information environment within an organization. Citing examples drawn from his own extensive research and consulting, including such major firms as AT&T, American Express, and IBM, the author illuminates the critical components of information ecology, providing a quick assessment survey for managers to see how their operations measure up.

Davenport, Thomas H. and Laurence Prusak. Working Knowledge: How Organizations Manage What They Know. (1997)
The authors assert that learning how to identify, manage, and foster knowledge is vital for companies who hope to compete in today's fast-moving global economy. Building trust throughout a company is the key to creating a knowledge-oriented corporate culture, a positive environment in which employees are encouraged to make decisions that are efficient, productive, and innovative.

Deerwester, Scott and et al. Indexing by Latent Semantic Analysis. From: Journal of the American Society for Information Science (JASIS). 41:6, 391-407 (1990)
A new method for automatic indexing and retrieval is described. The approach is to take advantage of implicit higher-order structure in the association of terms with documents in order to improve the detection of relevant documents on the basis of terms found in queries.

DeMarco, Tom. The Deadline: A Novel About Project Management. (1997)
A project management novel that vividly illustrates the principles -- and the outright absurdities -- that affect the productivity of a software development team. Key chapters end with journal entries that form the core of the approaches to management illustrated in this novel.

DeMarco, Tom and Timothy Lister. Peopleware: Productive Projects and Teams. 2nd ed. (1999)
The authors demonstrate that the major issues of software development are human, not technical -- and that managers ignore them at their peril. The advice is presented straightforwardly and ranges from simple issues of prioritization to complex ways of engendering harmony and productivity in your team.

Dobroth, Kathryn M. Understanding Web Users' Browsing Choices. From: Common Ground. 8:2, 8-11 (May 1998)
Designers need a way of assessing users' expectations of the content behind the links that are often cryptically titled. The results of this study indicate that one factor that affects users' expectations is the exemplariness of the item that they are searching for.

Donahue, George M., Susan Weinschenk, and Julie Nowicki. Usability Is Good Business. (July 27, 1999)
This paper discusses the cost-effectiveness of usability engineering and performing usability cost-benefit analyses in order to acquaint software professionals and other interested parties with these topics.

Doran, Kelly. Metadata for a Corporate Intranet. From: Online. 23:1, 43-50 (January 1999)
This article is a case study of the Weyerhaeuser Library corporate intranet development. It involves their conception of the idea, the scope of the project, tools they used and the meta data and controlled vocabularies behind the development.

Dumais, Susan and et al. Inductive Learning Algorithms and Representations for Text Categorization. From: Proceedings of the Seventh International Conference on Information and Knowledge Management. (November 3-7, 1998)
Text categorization -- the assignment of natural language texts to one or more predefined categories based on their content -- is an important component in many information organization and management tasks. The effectiveness of five different automatic learning algorithms for text categorization is compared in terms of learning speed, real-time classification speed, and classification accuracy.
Note: Also available through ACM. Registration is required.

Durand, David and Paul Kahn. MAPA: A System for Inducing and Visualizing Hierarchy in Websites. From: Proceedings of the Ninth ACM Conference on Hypertext and Hypermedia. (June 20-24, 1998)
The MAPA system provides improved navigation facility for web sites. It extracts a hierarchical structure from an arbitrary web site, with some minimal user assistance, and creates an interactive map of that site that can be used for orientation and navigation.
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