Information Architecture of the Shopping Cart

Best Practices for the Information Architectures
of E-Commerce Ordering Systems

By Sarah Bidigare, Argus Associates
May 2000

This white paper explores the principles of design for process-oriented information architectures by illustrating the best practices in the design of e-commerce ordering systems commonly referred to as "shopping carts."

Please direct any questions or suggestions about this white paper to the ACIA at

  View or Download White Paper (179K PDF)