Information Architecture and Personalization

An Information Architecture-Based Framework for Personalization Systems

By Keith Instone, Argus Associates
December 2000

This white paper demonstrates the use of information architecture components as a foundation for thinking about personalization. After defining the information architecture components, it describes a model that combines the components into a complete personalization system. This model could be used to guide your personalization system development methodology, evaluate a set of personalization systems, or merely to give you the terminology to help you communicate about personalization.

Please direct your comments and suggestions to Keith Instone (keith@instone.org).

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