I Can't Stop Thinking! Scott McCloud.
This monthly/bimonthly feature is the author's way of expanding on the ideas in his book "Reinventing Comics." He has some especially interesting things to say on navigation.
Improving the Usability of a Corporate Internet. Donna L. Cuomo and Linda I. Borghesani. From: MITRE Technical Report. MTR 97B0000006 (1997)
This is a case study of the development of the MITRE corporate intranet. This paper describes the requirements gathering process, the redesign process, the user evaluations performed throughout the redesign process, and the lessons learned in this redesign of a large-scale web site.
In Search of E-Commerce: Lessons From the Internet's Top Sites. Mark Hurst and Robert Seidman. (February 1999)
The goal of this report is to show how to succeed in e-commerce by making it easy for the customer to buy. The report includes case studies of Apple, Amazon, Dell and others.
In the Age of the Smart Machine: The Future of Work and Power. Shoshana Zuboff. (1988)
The author argues that today's computer revolution in the workplace confronts us with a momentous choice either to automate, dehumanizing work and alienating workers, or to informate, giving workers the knowledge to make critical, collaborative judgments.
Indeterminacy in the Subject Access to Documents. David C. Blair. From: Information Processing & Management. 22:2, 229-41 (1986)
Subject access to documents is influenced by two kinds of indeterminacy: the indeterminacy of the indexer's selection of indexing descriptors and the indeterminacy of the inquirer's selection of search terms. How these indeterminacies interact is discussed, and ways of reducing the effect of one of these two indeterminacies is suggested.
Indexing and Abstracting in Theory and Practice. F.W. Lancaster. 2nd ed. (1998)
This is a textbook for a course in either an academic or a professional education program for librarians. It reviews the principles, practice, consistency, and quality of indexing; the types and functions of abstracts; natural language in information retrieval; and the future of indexing and abstracting services.
Indexing and Access for Digital Libraries and the Internet: Human, Database, and Domain Factors. Marcia J. Bates. From: Journal of the American Society for Information Science (JASIS). 49:13, 1185-205 (1998)
Factors and issues regarding content indexing and access to digital resources are reviewed and implications drawn for information system design.
Indexing Books. Nancy C. Mulvany. (1994)
Expanding on the discussions in the standard style guides, this book explains to authors and professional indexers aspects of analysis and judgment such as what to include and exclude from the index, the structure, how indexing fits into the publishing industry, whether to do it yourself or hire it out, deciphering publishers guidelines, and choosing appropriate software.
Indexing by Latent Semantic Analysis. Scott Deerwester and et al. From: Journal of the American Society for Information Science (JASIS). 41:6, 391-407 (1990)
A new method for automatic indexing and retrieval is described. The approach is to take advantage of implicit higher-order structure in the association of terms with documents in order to improve the detection of relevant documents on the basis of terms found in queries.
Indexing From A to Z. Hans H. Wellisch. 2nd ed. (1996)
For authors, students, and beginners as well as experienced indexers, the author covers not only back-of-the-book indexing but also the indexing of periodicals and non-print material, with practical examples of correct and incorrect indexing.
Inductive Learning Algorithms and Representations for Text Categorization. Susan Dumais and et al. From: Proceedings of the Seventh International Conference on Information and Knowledge Management. (November 3-7, 1998)
Text categorization -- the assignment of natural language texts to one or more predefined categories based on their content -- is an important component in many information organization and management tasks. The effectiveness of five different automatic learning algorithms for text categorization in terms of learning speed, real-time classification speed, and classification accuracy is compared.
Note: Also available through ACM. Registration is required.
InfoDesign Discussion List.
This list serves as a forum for discussions about information design issues.
Information Anxiety 2001. Richard Saul Wurman. 2nd ed. (2000)
The author examines how the Internet, desktop computing, and advances in digital technology have not simply enhanced access to information, but in fact have changed the way we live and work. In examining the sources of information anxiety, the author takes an in-depth look at how technological advances can hinder understanding and influence how business is conducted.
Information Appliances and Beyond: Interaction Design for Consumer Products. Eric Bergman, editor. (2000)
The author explores the various manifestations of real-life, nontraditional computing devices (mobile phones, personal assistants, set-top boxes, animated toys). He displays and critiques various creations, detailing the tradeoffs designers make to accommodate both physical requirements and general human ideas about efficiency and pleasantness in a user interface.
Information Architects. Richard Saul Wurman, editor. (1996)
The author edits this book of contributions by 20 masters in the visual display of information. This book discusses the importance of information design in physical spaces and virtual interfaces.
Note: Currently out of print.
This resource provides an overview of information architecture from Uncle Netword, a site devoted to the understanding and development of web authoring. It is a beginner's text that is part of the "Writing Webtext" section of the site.
Information Architecture. Argus Center for Information Architecture (ACIA). (2000-)
This is an annual conference for information architects by information architects, sponsored by the Argus Center for Information Architecture (ACIA).
Information Architecture: An Electronic Web Guide. Maureen Clements.
This guide covers societies and associations, books, journals, how-to sites, government and education sites, consulting firms, and other resources related to information architecture.
Information Architecture and Personalization. Keith Instone. (December 2000)
This ACIA white paper demonstrates the use of information architecture components as a foundation for thinking about personalization. It describes a model that combines information architecture components into a complete personalization system, a model that could be used to guide a personalization system development methodology, evaluate a set of personalization systems, or merely provide the terminology to help communicate about personalization.
Information Architecture and User Centered Design Reading List. Christina Wodtke.
This document is a listing of books related to the field of information architecture and related fields.
Information Architecture for the World Wide Web. Louis Rosenfeld and Peter Morville. (1998)
This book introduces the user to the emerging field of information architecture. It teaches how to design web sites and intranets that support growth, management and ease of use.
Information Architecture Glossary. Kat Hagedorn. (March 2000)
This ACIA sponsored glossary is intended to foster development of a shared vocabulary within the new and rapidly evolving field of information architecture. It should serve as a valuable reference for anyone involved with or interested in the design of information architectures for web sites, intranets and other information systems.
Information Architecture of the Shopping Cart. Sarah Bidigare. (May 2000)
This ACIA white paper explores the principles of design for process-oriented information architectures by illustrating the best practices in the design of e-commerce ordering systems commonly referred to as "shopping carts."
Information Architecture Resources.
This guide by Info.Design includes books, articles and other resources on a range of topics including information architecture, knowledge management, accessability, e-commerce, navigation, usability and visual design.
Information Architecture Resources. Jesse James Garrett.
A collection of information architecture, interaction design and navigation design resources.
Information Architecture: Tools for Cutting-Edge Web Developers. Rob Withers and et al. From: College and Research Libraries News. (October 2000)
This guide includes resources for information architecture and a variety of other topics.
Information Architecture Tutorial. John Shiple. (2000)
This tutorial includes five lessons on how to do information architecture. It includes defining goals, determining the audience, content, site structure and the visual design.
Information Architecture Workbook.
The course workbook for a 2-day class on information architecture taught by Info.Design called "Information Architecture for the World Wide Web."
Information Design and Technology (IDT) at the Georgia Institute of Technology.
The Master of Science in Information Design and Technology (IDT) at the Georgia Institute of Technology offers humanities-based advanced study in digital media design and critique. This program takes a different approach to information architecture than a traditional library science program.
Information Ecologies: Using Technology With Heart. Bonnie A. Nardi and Vicki L. O'Day. (1999)
This book discusses how the average citizen has become distanced from the process of designing technology, resulting in technology that doesn't adequately serve the user's needs. The authors define information ecology as "a system of people, practices, values, and technologies in a particular local environment."
Information Ecology: Mastering the Information Knowledge Environment. Thomas H. Davenport. (1997)
The author proposes a revolutionary new way to look at information management which takes into account the total information environment within an organization. Citing examples drawn from his own extensive research and consulting, including such major firms as AT&T, American Express, and IBM, the author illuminates the critical components of information ecology, providing a quick assessment survey for managers to see how their operations measure up.
Information Filtering and Information Retrieval: Two Sides of the Same Coin? Nicholas J. Belkin and W. Bruce Croft. From: Communications of the ACM. 35:12, 29-38 (1992)
This article compares and contrasts the differences between information filtering and information retrieval. Information filtering removes data from incoming information streams based on user preferences, in contrast with information retrieval in which the system attempts to extract the most relevant items for a given query.
Information Graphics: A Comprehensive Illustrated Reference. Robert L. Harris. (2000)
This book explains how to visually represent many types of information. It is a thorough reference to all types of graphs, maps, tables, diagrams, and charts, and most of the graphics are accompanied by one or more examples along with explanations for when and how to use them.
Information Rules: A Strategic Guide to the Network Economy. Carl Shapiro and Hal R. Varian. (1998)
The authors consider how to market and distribute goods in the network economy, citing examples from industries as diverse as airlines, software, entertainment, and communications. The authors cover issues such as pricing, intellectual property, versioning, lock-in, compatibility, and standards.
The Intellectual Foundation of Information Organization. Elaine Svenonius. (2000)
The effectiveness of a system for accessing information is a direct function of the intelligence put into organizing it. Integrating the disparate disciplines of descriptive cataloging, subject cataloging, indexing, and classification, this book adopts a conceptual framework that views the process of organizing information as the use of a special language of description called a bibliographic language.
Interactions. Steven Pemberton, editor.
The Association of Computing Machinery's (ACM) bi-monthly magazine for designers of interactive products.
Note: Registration is required.
Interface Culture: How New Technology Transforms the Way We Create and Communicate. Steven Johnson. (1999)
This book shows how computer interfaces have transformed our lives. In up-to-the-minute examples, the author presents a compelling case for a cultural shift as important as the one that accompanied the rise of literacy or the fall of the church.