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Nardi, Bonnie A. and Vicki L. O'Day. Information Ecologies: Using Technology With Heart. (1999)
This book discusses how the average citizen has become distanced from the process of designing technology, resulting in technology that doesn't adequately serve the user's needs. The authors define information ecology as "a system of people, practices, values, and technologies in a particular local environment."

Niederst, Jennifer. Designing for the Web: Getting Started in a New Medium. (2000)
This book on web graphic design is especially strong in helping you solve the mysteries of working with transparency, interlacing, imagemaps, and bit-depths to create effective and compact images that work on the web.

Niederst, Jennifer and Richard Koman. Web Design in a Nutshell: A Desktop Quick Reference. (1998)
This book breaks down the huge topic of web site development into understandable, readable segments: the web environment (browsers, displays, design principles); an in-depth guide to HTML tags, graphics manipulation and display, multimedia possibilities; and technologies for larger site management, such as Cascading Style Sheets (CSS) and XML.

Nielsen, Jakob. The Alertbox: Current Issues in Web Usability.
The author's bi-weekly column on web usability.

Nielsen, Jakob. Designing Web Usability: The Practice of Simplicity. (1999)
This guide segments discussions of web usability into page, content, site, and intranet design. This breakdown skillfully isolates for the reader many subtly different challenges that are often mixed together in other discussions.
Note: Working title was "Designing Excellent Websites: Secrets of an Information Architect."

Nielsen, Jakob. Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier. A chapter in: Cost-Justifying Usability. Randolph G. Bias and Deborah J. Mayhew, editors. (1994)
One important reason usability engineering is not used in practice is the cost of using the techniques. Or rather, the reason is the perceived cost of using these techniques, as this chapter will show that many usability techniques can be used quite cheaply.

Nielsen, Jakob. Usability Engineering. (1994)
This book is about cheap and fast methods that anybody can use in any interface design project (whether web design, software design, or gadget design) to drastically improve usability.

Nielsen, Jakob and Darrell Sano. Design of SunWeb -- Sun Microsystems' Intranet (1994).
This paper presents the methods used to design the user interface and overall structure of the internal web pages for Sun Microsystems. The conclusions from this project are that a uniform user interface structure can make a web significantly easier to use and that "discount usability engineering" can be employed to base the design on user studies even when project schedules are very tight.

Noerr, Peter. The Digital Library Tool Kit. (March 2000)
This document is designed to help those who are contemplating setting up a digital library. Whether this is a first time computerization effort or an extension of an existing library's services, there are questions to be answered, decisions to be made, and work to be done.

Norman, Donald. The Design of Everyday Things. (1990)
Anyone who designs anything to be used by humans -- from physical objects to computer programs to conceptual tools -- must read this book. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed.
Note: Originally published as "The Psychology of Everyday Things."

Norman, Donald. Things That Make Us Smart: Defending Human Attributes in the Age of the Machine. (1994)
An examination of the complex interaction between the human mind and the "tools for thought" the mind creates calls for the development of machines that fit that mind rather than ones to which humans must tailor their minds.