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Enser, P.G.B. Progress in Documentation: Pictorial Information Retrieval. From: Journal of Documentation. 51:2, 126-70 (June 1995)
This paper discusses the ease of record creation and transmission in the visual medium contrasted with the difficulty of gaining effective subject access to the world's store of such records.

Evans, Mary. Web Design: An Empiricist's Guide. (Spring 1998)
This report reviews empirical research results in an attempt to find research-based answers to key questions of web site design.