Faculty Biographies

Samantha Bailey
Vice President of Consulting Operations,
Argus Associates

Vivian Bliss
Knowledge Management Analyst,
Microsoft Corporation

Andrew Dillon
Associate Professor of Information Science and Informatics,
Indiana University

Andrea Gallagher
Customer Experience Architect, Scient

Peter Merholz
Creative Director, Epinions.com

Peter Morville
Chief Executive Officer, Argus Associates

Bonnie Nardi
Anthropologist, AT&T Research Labs

Louis Rosenfeld
President, Argus Associates

Terry Swack
VP of Experience Design, Razorfish

Karyn Young
Information Architect, IBM